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Installation

1. Firewall (or antivirus software) indicates that the file is at risk.

This is usually because the software is misrecognized by the firewall and antivirus software, please select "Keep the file" in the firewall. It is recommended to close the firewall and antivirus software before installation.

2. Error: "GxlApl.dll cannot be found".

(1) Check if you can open the software with administrator privileges.

(2) Check whether antivirus software and firewall are enabled on the computer, disable antivirus software and firewall and retry.

3. RVCManager quit unexpectedly when opened.

(1) Check if the antivirus program or firewall has deleted the file or disabled the software.

(2) Check whether the version of the graphics card driver is too low. If so, update the graphics card driver.

(3) Check if RVCManager is installed in the wrong version, for example, the computer does not have a discrete graphics card, but the RVCManager CUDA version is installed. Please install the appropriate software version for your system.

4. Error after installing RVCManager v1.8.0: "Unable to locate the program input point MV CC SetBayerGammaParam in the DLL library D:\Program Files\RVBUST\RVC\RVCManager\RVCManager.exe."

(1) Check whether antivirus software and firewall are enabled on the computer.

(2) Check if other versions of MVS software are installed. Contact RVBUST Technical Support for the appropriate version of MVS software.

5. RVCManager UI display incomplete.

This problem is usually caused by the resolution of the software not matching the screen.

Right click on the desktop, select Display Settings → Display → Scale and layout, set the "Display resolution" to 1920×1080, and "Change the size of text, apps, and other items" to 100%, and then restart the software to display it completely.

DisplaySettings_en